Question

error while trying to login with SSO

0

Hi I am getting an error message when I am trying to login with SSO in test environment. Please check below screenshot. Can somebody tell me the reason ? Thanks .

asked 2019-10-22

Siddharth Maniyar

5 answers

Ronald Catersels · Answer 1 · 2019-10-22

What the error is telling you is that the response you got from your IdP should contain a succes or failure. Inspect the SAML response log and look if this part is in the XML:

	<samlp:Status>
		<samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success"/>
	</samlp:Status>

If this message is not there your IdP is not conforming to SAML 2.0 standards.

Regards,

Ronald

Roy Veenvliet · Answer 2 · 2019-10-22

Hi Siddharth,

you can check the xml request and response in the application, this will give a bit more information. It looks like the response you are getting is not allowing the user to login.

Siddharth Maniyar · Answer 3 · 2019-10-22

Hi Roy, I already checked it. One weird thing is, when I try to enter login details , login page land to above error message. But if if I change the url to index3.html I get logged in into the user account.

Siddharth Maniyar · Answer 4 · 2019-10-22

Hi Ronald, yes it is missing. But module is configured, the way it should be.

Horace Tang · Answer 5 · 2019-10-22

If its working in accp but not test, it’s probably your IDP’s identifiers not set up correctly. It’s url specific.

For example, if you are using AAD