Unable to install Mendix modeler version 7.23.3 due to the error code 12057

0
Hello I am unable to install Mendix 7.23.3 on my machine. Below is the screeshot of the error encountered during the process. Can someone please suggest how to overcome the error as I have to use 7.23.3 for my project. Many Thanks in advance
asked
2 answers
2

Hello,

Can you try to restart your system and then install the .NET and Java prerequisites manually?

If your system is 64 bit and you are installing Mendix 7.23.3, then these are:

.NET http://download.microsoft.com/download/F/9/4/F942F07D-F26F-4F30-B4E3-EBD54FABA377/NDP462-KB3151800-x86-x64-AllOS-ENU.exe

JDK https://cdn.mendix.com/installer/AdoptOpenJDK/8/OpenJDK8U-jdk_x64_windows_hotspot_8u202b08.msi

After installing these you can retry to run the installer, and I hope it will work then.

 

answered
1

Helpdesk 101:

Did you completely remove all the contents of the installment package and tried downloading it again? Do you have the right permissions on your machine to install everything? Try running with administrator rights for example.

If it still persists, perhaps filing a ticket with Mendix support would be best.

answered