Mendix version above 7.20 facing issues while connecting to teamserver. - Mendix Forum

Mendix version above 7.20 facing issues while connecting to teamserver.

2

Hi All,

We are facing a strange issue, I am getting connection timeout from teamserver (Mendix.Modeler.VersionControl.VersionControlException: An error occurred while retrieving the branches. ---> SharpSvn.SvnException: Unable to connect to a repository at URL 'https://teamserver.sprintr.com/6ad6ed79-119e-4810-b39e-534d2c8e381a/branches' ---> SharpSvn.SvnException: Connection timed out).

This started happening a week back for version 7.20 , I have 7.1.1 which is perfectly working.

I am behind company firewall, so configured the proxy as well. I tried the option in https://forum.mendixcloud.com/link/questions/91260

and https://stackoverflow.com/questions/16581050/how-to-use-a-proxy-in-the-sharpsvn-client.

Is there any changes in network connectivity from version 7.20? Can somebody help me on this?

Regards,

Hari

asked
2 answers
7

Yes, there is indeed a change in how we talk to the Team Server. Since Mendix 7.17, where we introduced the new sign-in screen in the Modeler, we communicate through a different HTTP library which causes issues for some users.

For this reason, we have written a troubleshoot guide for version control: https://docs.mendix.com/developerportal/support/troubleshoot-version-control-issues

The time-out issue you are experiencing is also described there: https://docs.mendix.com/developerportal/support/troubleshoot-version-control-issues#2-3-getting-an-error-with-the-message-connection-timed-out

I hope this works for you!

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4

Have you tried it a second time after the error comes up? 

answered