Custom domain url shows application down status page

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The application is up and we can access it through the Mendix cloud url. Howeever the custom domain url for the same app does not work and shows the application down page (monster page).   Can you please help as to what could be the issue? Our internal team has confirmed that it is set per Mendix documentation.   Thanks, Raj
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2 answers
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Please submit this to Mendix support. Without specific information about your app: urls, access to your app, etc., we can't help you here.

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I had exactly the same problem. Throwing away the domain and making it again seems to do the trick.

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